Privacy Policy

1. Introduction

Welcome to **My Smart Travels**. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, call our agents, or use our services to book travel arrangements.

2. Information We Collect

To provide high-quality travel consulting services, we may collect the following types of information:

• Personal Identity Data: Name, date of birth, gender, and passport details (required for airline ticketing).
• Contact Data: Email address, phone number, and billing address.
• Financial Data: Payment card details (processed securely via encrypted gateways).
• Travel Data: Frequent flyer numbers, meal preferences, and travel history.
• Technical Data: IP address, browser type, and usage patterns via cookies.

3. How We Use Your Information

We use your data strictly for legitimate business purposes, including:

• Processing and confirming your flight and hotel bookings.
• Communicating flight changes, schedule updates, or cancellations.
• Verifying identity to prevent fraudulent transactions.
• Improving our website performance and user experience.
• Compliance with legal obligations and airline security regulations.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and partners who have a business "need to know."

6. Cookies and Tracking

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. You can set your browser to refuse all or some browser cookies.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to: