Last Updated: February 2026
My Smart Travels is an independent travel agency and is not affiliated with, authorized by, or endorsed by any airline, hotel chain, or car rental company. Any use of third-party trademarks, brand names, or logos is for descriptive and informational purposes only and does not imply an association or direct relationship with the brand owner.
All flight modifications, cancellations, and refund processing are governed by the specific terms and conditions of the respective airline. While My Smart Travels provides expert assistance and system-level intervention to secure the best possible outcome, final approval and any penalty fees are determined solely by the carrier. Service fees may apply for professional assistance and will be clearly disclosed prior to any transaction.
As an independent travel support agency, My Smart Travels facilitates itinerary modifications and cancellations on behalf of the traveler. All carriage services and flight operations are governed by the specific terms and conditions of the respective airline. We act as a professional intermediary and are not liable for carrier-side service failures, including flight delays, baggage loss, or airline-initiated schedule changes.
By utilizing this website or contacting our support line, you acknowledge that My Smart Travels is an independent service provider. We charge a professional service fee for the expertise, specialized research, and system-level intervention required to facilitate complex itinerary changes and cancellations. This fee is for our consultancy services and is clearly disclosed as part of the total quote provided by our specialists.
If you need further clarification regarding our agency status or terms, please reach out to us directly.
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